Delivery & Refund Policy

Orders for physical products are delivered via trusted local couriers or PUDO Locker delivery within 3–7 business days, depending on your location. You’ll receive a confirmation email with your delivery details once your order is dispatched.

Digital Products

All digital items (such as printable downloads) are delivered instantly via email after purchase. Please ensure you use the correct email address during checkout.

Returns & Refunds

Because most Soulve Stuff items are made-to-order or digital, we don’t offer returns or exchanges. However, if your order arrives damaged, incomplete, or you experience an issue accessing a digital file, please contact us within 7 days at [email protected] and we’ll do our best to make it right.

Need help?

If you have any questions about delivery or your order, you can reach us at:

📍 Portion 8, of Farm Onbekend, Bapsfontein, Gauteng 0881, South Africa
📧 [email protected]
📞 +27 (0) 83 790 7122